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Your Guide to Internet ordering

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We have prepared this short guide to help answer some of the questions you may have about ordering through this site.

The Order Now/Buy button, what it does.

When you click on the Order Now/Buy button you are taken to an ordering page. You will see the price of the product displayed. You simply enter your ordering information and select from the shipping options. After you have entered your billing details, and pressed the confirm button your order is instantly processed by PayPal (the new preferred service for customer satisfaction) or if you have chosen to pay by usual credit card payement then your order will be just as easily and securely processed by CCNow (our authorised Online Retailer). These steps are done in an easy-to-follow fashion. It can take less than a minute depending on how fast you can type in your billing information. (If you use PayPal and are not already a member of PayPal, you will be prompted to enter a username and password of your choosing). Joining is quick and easy and offers many benefits. Millions of consumers and merchants now use Paypal to conduct business over the internet, as they are the largest, secure payment gateway. You will also get £5.00 deposited in your account for joining.

How secure your ordering is.
Once you have clicked on the buy button and taken to the ordering page, you would have entered a secure area using the very latest encryption techniques. This ensures that no-one else can see the information you provide. Depending on the browser you are using you should see a small padlock icon displayed on the taskbar, to show that you have entered a secure area.

How your order is processed.
The moment you have entered your billing details and have confirmed the order by pressing the order button, your details are automatically checked to ensure that the information is correct. You will receive a confirmation of the order once it is processed. This only takes a matter of a few seconds normally. Your order is then handled for shipping to your address.

How your order is shipped.
Your order is shipped by UPS ground or USPS first class. International orders are shipped by United States Postal service.

What to do in case you need help.
If you need assistance regarding credit card/cheque processing you can contact the billing center by calling thefollowing number:
.Toll Free: 1-877-CCNow-77.
For queries regarding PayPal payments you can contact the following number:
402-935-2050 .
For questions about your order, or if you have any other queries please contact our customer support at: (). You will receive an answer within 24 hours.

Finally, and more importantly, you are assured of complete satisfaction. All orders placed directly for one of our products have an in-built customer assurance.. What's more, if you are not satisfied, your money will be returned. We take these steps to ensure that your internet ordering experience with us is enjoyable and hassle-free.




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